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HP Photosmart Pro B9180 Printer
Submitted by steven on Sat, 03/29/2008 - 04:38
The HP Photosmart Pro B9180 is a sweet printer. It makes phenomenal prints. The colors are so true that prints on watercolor paper could easily be confused with original watercolor paintings.
I purchased the printer in May 2007. Since then I have made almost 1000 prints for Adine's art business.
I highly suggest the "hp care pack" extended warranty plan with this printer. The plan is about $40 and provides for next day shipping of replacement printers. I have had to use the plan four times in the past 10 months. The HP customer service is great. Especially if you are lucky enough to get through to Canada.
My latest replacement printer was shipped DOA. Very frustrating! The LED display indicates there is a "Service Stall... Press OK to continue". The service stall basically means the print head carriage does not move.
HP support was excellent and immediately offered to ship a new unit. I'm just frustrated that I've had so much trouble with this marvel of a printer.